Privacy Policy
Last updated: January 1, 2025
Pulse Technologies Inc. (“WePulse,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at wepulse.io and use our services, including the P Score™ platform, AIRA AI™, and the athlete marketplace.
1. Information We Collect
We collect information you provide directly to us when you create an account, fill out a form, make a purchase, communicate with us, or otherwise interact with our services. This information may include:
- Name, email address, phone number, and mailing address
- Account credentials (username and password)
- Payment and billing information
- Athletic profile data including sport, team, statistics, and social media handles
- Profile photos and other media you upload
- Communications you send to us (e.g., support requests, feedback)
We also automatically collect certain information when you use our services, including your IP address, browser type, operating system, device identifiers, pages visited, links clicked, and the date and time of your visit.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Calculate and update P Scores and related analytics
- Process transactions and send related information
- Send you technical notices, updates, security alerts, and administrative messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities in connection with our services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Personalize and improve your experience on our platform
3. Information Sharing and Disclosure
We do not sell your personal information to third parties. We may share information about you as follows or as otherwise described in this Privacy Policy:
- With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf
- In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process
- If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of us or others
- In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
- With your consent or at your direction
Public profile information, including your P Score, tier, sport, and publicly shared data, may be visible to other users and visitors of the platform in accordance with your visibility settings.
4. Cookies and Tracking Technologies
We and our service providers use cookies, web beacons, and other tracking technologies to collect information about your interactions with our services. This includes:
- Essential cookies required for the operation of our platform
- Analytics cookies that help us understand how visitors interact with our website
- Functional cookies that remember your preferences and settings
Most web browsers are set to accept cookies by default. You can usually modify your browser settings to remove or reject cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our services.
5. Data Security
We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. All data transmissions are encrypted using SSL/TLS protocols. Sensitive data such as API keys are stored using industry-standard hashing algorithms.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your information.
6. Data Retention
We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need personal information, we securely delete or anonymize it.
Score history data is retained indefinitely to provide trend analysis and historical tracking features. You may request deletion of your account and associated data at any time.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access the personal information we hold about you
- Request correction of inaccurate personal information
- Request deletion of your personal information
- Object to processing of your personal information
- Request portability of your personal information
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us at info@wepulse.io. We will respond to your request within 30 days.
8. Children's Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information of a child under 13, we will take steps to delete such information as soon as possible.
For users between 13 and 18 years of age, parental or guardian consent is required to create an account and use our services.
9. Third-Party Services
Our services may contain links to third-party websites, services, and applications that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.
We may integrate with third-party services including but not limited to social media platforms (Instagram, TikTok, Twitter/X), payment processors, analytics providers, and cloud hosting services.
10. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the date at the top of this policy and, in some cases, provide additional notice such as adding a statement to our website or sending you a notification.
Your continued use of our services after the effective date of the revised Privacy Policy constitutes your acceptance of the terms.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Pulse Technologies Inc.